At Extermination Team, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, or contact our customer service.
- Information We Collect
We collect various types of information depending on how you interact with us. This may include:
- Personal Information: Your name, email address, phone number, physical address, and payment details when you book a service or request a quote.
- Non-Personal Information: Browser type, device type, IP address, and website usage data to help us improve our services and optimize your online experience.
- How We Use Your Information
The personal information we collect is used for the following purposes:
- Service Provision: To process your service requests, provide pest control services, and communicate with you regarding your appointments.
- Payment Processing: To process payments securely for the services you’ve requested.
- Customer Support: To respond to your inquiries, complaints, or requests for assistance.
- Marketing: To send you promotional offers, newsletters, and other communications related to our services, only if you have consented to receive them.
- Legal Compliance: To comply with applicable laws and regulations.
- How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, marketing, or IT support.
- Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or in response to a legal request.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic and track user behavior to improve our website's performance.
- Types of Cookies Used:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Used to track website usage for performance improvement.
- You can adjust your cookie preferences through your browser settings.
- Data Security
We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, firewalls, and secure server technologies, to protect your data from unauthorized access, alteration, or disclosure.
- Data Retention
We retain your personal information for as long as necessary to provide our services or comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.
- Your Privacy Rights
Depending on your location, you may have the following privacy rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Opt-Out of Marketing: You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
- Children’s Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information from a child, please contact us to remove such data.
- Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Extermination Team
Email: privacy@exterminationteam.com
Phone: +1 (800) 000-0000
Address: 1234 Greenway Road, Springfield, FL 12345